The customer service is entitled, rude, arrogant, and more. Second screen is chipped on bottom as it is not covered by case and has multiple halo's in the middle. Case-Mate Brands. It was founded in 1998, and its headquarters are in Fort Collins, Colorado. OtterBox warranty : iphone Otterbox Apple Iphone 13 Symmetry + Phone Case With ... Im trying to get a warranty claim. Amazon.com: ZAGG InvisibleShield Glass Elite - Case ... However, if you are having difficulty completing your warranty at your point of purchase, we would still like to help you. Best, OtterBox Customer Service Team 4.6 out of 5 stars 2,302. 43 $49.95 $49.95. If an accessory has a lifetime warranty, you can exchange at any AT&T store with valid proof of purchase within the first year. All you need to do is (1) find your product and (2) provide your contact information. Last updated: June 28, 2021. Please DO NOT include credit card information. This warranty statement was last updated October 22, 2018. 2. I've bought cases on Amazon in the past. Choose from Same Day Delivery, Drive Up or Order Pickup. Click on warranty. And, the fortified glass material resists . If you have already tried and need additional help, please complete the form below. OtterBox Warranty. Shatter-resistant drop protection shields against bumps and dings. this is a tutorail on how to submit your warranty information to get a new otterbox caseVSP Group, my partner program. Once you are logged in, you can find your order number in the "order history" section within the my account area. If a manufacturing, material or workmanship defect arises regarding any Product, and a valid claim is received by Otter no later than sixty (60) calendar days after the expiration of the applicable Warranty Period, Otter will, in its discretion: (1) repair the Product using new or refurbished parts; (2) replace the Product with a new or refurbished Product. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started. From the manufacturer. Most products have an amazing warranty including a lifetime warranty for smartphone and tablet cases that lasts up to 7 years. Is an OtterBox bad for your phone? To warranty this product, please Contact Us. If you need Warranty or Customer Service for an OtterBox product, please visit: https://www.otterbox.com/en-us/warranty-claim. Warranty Claims File a LifeProof Warranty Claim the Easy Way How To File a LifeProof Warranty Claim —Advice for Making Your Life Easier LifeProof is a company that makes phone cases, speakers, and various accessories that are supposed to endure all kinds of conditions and environments. I always go with OtterBox cases. In most cases, you can file an OtterBox warranty claim online. You can find your order number when you login to your otterbox.com account. save. Please fill out our contact form below. OtterBox - Otter + Pop Defender Case with Swappable PopGrip. It provides a warranty for products purchased directly from it or authorized sellers. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Follow their steps to pick out your case. 27 comments. The store credit must be used within ninety (90) days of issuance. otterbox warranty claim process, warranty claim procedure, warranty management process, automotive warranty claims processing, warranty claims process steps, warranty claim process flow, warranty process flow, goodman warranty claim process Pinspot lighting, HDI lighting installations require manual every business purpose as December. level 1 About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . 1-16 of over 2,000 results for "otterbox warranty replacement" OtterBox Defender Series Holster Belt Clip Replacement for Apple iPhone 6 / iPhone 6S / iPhone 7 / iPhone 7S / iPhone 8 ONLY - Black. From an Online Marketplace Seller (such as a third-party seller on Amazon, Walmart, BestBuy, eBay, Groupon, Alibaba, Rakuten, Facebook Marketplace) You are entitled to claim your warranty from your point of purchase. Get connected! The anti-scratch defense and smudge-resistant design provide vivid clarity that doesn't distort your screen. - Laid out flat with a piece of paper with the name "Rachel Williams" and the date. Once you are logged in, you can find your order number in the "order history" section within the my account area. When you placed your order through otterbox.com.au, you created an online account. ULPT: Instead of paying for an expensive new otterbox, call them or visit their website. I was wondering if it would be fine to put in a random date. Whether your claim is successful or denied, this fee will not be refunded to you. Read reviews and buy OtterBox Apple iPhone 13 Pro Max/12 Pro Max Otter + Pop Symmetry Case at Target. Click here to proceed with your warranty . THEY DO NOT REQUIRE A RECEIPT. 4. Warranty Questions. The NOMAD Screen Protector for iPhone 13 Pro Max is a simple tempered glass protector, that uses a Japanese manufacturing process. To obtain updates on any orders of OtterBox coolers and outdoor products, please contact Customer Service directly for a prompt status update. Please call us if you have trouble logging into your otterbox.com account. Go rugged and go anywhere with the Otter + Pop Defender Series case featuring an integrated PopSockets PopGrip. Apple iPhone 13 Pro Max Leather Case with MagSafe. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started. I'd suggest avoiding that because it may complicate things if you need to make a warranty claim through OtterBox. Dependent upon review of your defect claim, Element Case will determine if replacement parts or a replacement product will be approved. 94% Upvoted. All you have to do is pay shipping and handling. Go to the "support" tab. PLEASE NOTE: The above order status portal displays phone case and accessories orders only. Free standard shipping with $35 orders. If a manufacturing, material or workmanship defect arises regarding any Product, and a valid claim is received by Otter no later than sixty (60) calendar days after the expiration of the applicable Warranty Period, Otter will, in its discretion: (1) repair the Product using new or refurbished parts; (2) replace the Product with a new or refurbished Product. Apple iPhone 13 Leather Case with MagSafe. Otter sells mobile phone and tablet cases under its OtterBox and LifeProof Brands. How To Claim OtterBox Limited Warranty Over the Phone You can get in touch with OtterBox's customer service reps over the phone to claim your warranty. Select a purchase location. Find your product First, you'll need to narrow down exactly which case you have. 1. This is what you'll need to do: Call 1-855-688-7269 Tell the customer care rep that you want to claim a warranty Provide them with the purchase and warranty details I purchased a 13 mini with otterbox case and amplify screen protector. $12.99 $ 12. All the OtterBox products come with warranties, and DoNotPay can help you claim them without trouble. 3. The contoured design covers your screen from edge to edge. Whether your claim is successful or denied, this fee will not be refunded to you. The majority of Case-Mate, Inc. product brands (collectively called "Case-Mate" within this policy) offer a Limited Lifetime Warranty when the product is purchased in new condition on a Case-Mate website (Case-Mate.com), or from a Case-Mate authorized seller.Refer to your products specific item details for warranty terms as some accessory and . This Service Fee is a non-refundable charge of €50 to cover the costs of shipping, administration and processing of your warranty claim. Ultra-thin tempered glass retains your touchscreen's responsiveness and pristine image . Where is this? However, if you are having difficulty completing your warranty at your point of purchase, we would still like to help you. Tell them you bought one within the last 12 months and it broke. Expect More. Or an iPad 7/8/9 Otterbox folio case? What do you do if your phone breaks in an OtterBox? SOLE AND EXCLUSIVE REMEDY. Featured. Visit our returns page to start a return.. You are entitled to a replacement or refund for a . $49.99. According to the OtterBox website, the company provides a one-year warranty for cases from date of purchase. Power surges covered from day one. The warranty coversthecase. Otter sells mobile phone and tablet cases under its OtterBox and LifeProof Brands. SOLE AND EXCLUSIVE REMEDY. A: You might have come across the fact that Otterbox offers a lifetime warranty with their cases. Otter reserves the right to charge a shipping and handling fee in connection with the evaluation and fulfillment of any warranty claim. It provides a warranty for products purchased directly from it or authorized sellers. And, it's compatible with most cases so . Learn How To File an OtterBox Warranty Claim Without Fuss. You are entitled to claim your warranty from your point of purchase. Click here to proceed with your warranty . See all important details. Sale: $44.99. asked on July 13, 2014 Pay Less. With a good grip and loads of expressive freedom, a phone is protected against the action and accidents that come its way every day and on every adventure. Submit Warranty Claim SHOP. • Order Number (required) Encased Ultra Charger Quick Charge 3.0 Wireless Pad - Fast Charging Qi Enabled (Case Compatible Non-Slip Design) (Matte Black) $ 25.00 Lightning to USB C Braided Cable 1FT Black $ 15.00; iPhone Charging Stand $ 30.00; Galvanox Wireless Charging Station for Apple Airpod Pro (White) $ 20.00 No. $59.99. OtterBox Apple iPhone 13 Symmetry Case. In the meantime, we have a great warranty, so feel free to give us a call at 1-855-688-7269, and we can get you helped out with a replacement OtterBox. First amplify screen broke and was replaced by otterbox for $7.51. OtterBox Apple iPhone 13 Pro Max/12 Pro Max Commuter Case - Black. Click on warranty. Just a heads up about otterbox and there warranty. $39.99. Without authorization and so without Otter's warranty protection, Triplenet sold products bearing Otter's trademarks on the internet including on Amazon. Features & Specs. 1. 1-16 of 974 results for "otterbox defender lifetime warranty" OTTERBOX DEFENDER SERIES Case for iPhone SE (2nd Gen - 2020) & iPhone 8/7 (NOT PLUS) - Retail Packaging - BLACK. Sale: $34.99. If you noticed a defect in the manufacturing, claim your warranty by requesting a replacement either online or by calling in. Go to the "support" tab. Sort by: best. OtterBox. Q: What is the warranty period of an Otterbox case? Enter the order number and the Billing Address Postal Code. If a material or workmanship defect arises with regard to any OtterBox product, and a valid claim is received within the Warranty Period, OtterBox will (1) repair the OtterBox product using new or refurbished parts or (2) replace the OtterBox product with a new or refurbished OtterBox product. This Service Fee is a non-refundable charge of €50 to cover the costs of shipping, administration and processing of your warranty claim. $35.43 $ 35. All warranty claims outside of the U.S. will be honored with a store credit of equal value to the purchase price. 1. Don't let your phone break because of a faulty case and know how to get your OtterBox warranty. hide. Enter the order number and the Billing Address Postal Code. SOLE AND EXCLUSIVE REMEDY. You can read more on our warranty here. Best, OtterBox Customer Service Team. 3. This thread is archived. Glass: Unlimited free replacements for the life of the device while supplies last. OtterBox is a company that makes and sells mobile device cases resistant to water, shock, and drops. OtterBox has provided this Drop Protection Program Device Warranty to you free of charge. If a valid claim of a material or workmanship defect is made within the warranty period, OtterBox either repairs the case or replaces it with a new or refurbished case. That's right a FREE OtterBox case valuing $50 or more for $0, follow the instructions below and just pay for shipping! Malfunctions covered after the manufacturer's warranty. T-Mobile Premium Handset Protection, provided by Assurant, protects your device in the event of loss, theft, accidental damage (including water damage), and malfunction due to mechanical or electrical failure. Questions, comments or concerns? They consider their lifetime warranty to be 7 years, but when the lifetime warranty Defender case you purchase from them stretches out and breaks after 3 years and you try to get a warranty replacement, they claim they can't replace it because they no longer manufacture that case. New comments cannot be posted and votes cannot be cast. Product Features: OR the Last Name on the order. Get it as soon as Thu, Dec 23. EASY CLAIMS PROCESS: File a claim anytime online or by phone. If a manufacturing, material or workmanship defect arises regarding any Product, and a valid claim is received by Otter no later than sixty (60) calendar days after the expiration of the applicable Warranty Period, Otter will, in its discretion: (1) repair the Product using new or refurbished parts; (2) replace the Product with a new or refurbished Product. If your purchase is made . Protect your screen from drops, breaks and scratches with the Trusted Glass Screen Protector for moto g pure. OtterBox. Does anyone an iPhone 12 Otterbox/Popsocket case that can take pictures of it? computing smartphones Does OtterBox replace phone case breaks Last Updated 1st June, 2020 Contact Otter Box. I submitted the Warranty Claim and got to the Success page but what now? OtterBox Apple iPhone 12/iPhone 12 Pro Symmetry Series Phone Case. Submit a claim online. It's one of the few protectors in this guide that features an . Head over to www.otterbox.com. Get a great deal on the Otterbox Thin Flex for Samsung Galaxy Z Fold3 5G - Black at T-Mobile and call 1-877-590-4728 today to learn about T-Mobile for Business plans and services! OR the Last Name on the order. PLEASE NOTE: The above order status portal displays phone case and accessories orders only. WARRANTY CLAIM PROCESS To submit a warranty claim, visit https://www.otterbox.com/en-us/warranty-claim. Otherwise Best Buy, nor Otter Box will cover adamagedphone, even broke insidethecase.Click see full. ULPT: You can exploit the OtterBox warranty program by saying your case broke. 1. Contact LifeProof by emailing us at customerserviceemea@OtterBox.com LifeProof. That's right a FREE OtterBox case valuing $50 or more for $0, follow the instructions below and just pay for shipping! My previous phone was 5 years old (1st generation SE) with original screen protector with no issues. FREE Shipping by Amazon. Sale: $37.49. share. If a material or workmanship defect arises with regard to any OtterBox product, and a valid claim is received within the Warranty Period, OtterBox will (1) repair the OtterBox product using new or refurbished parts or (2) replace the OtterBox product with a new or refurbished OtterBox product. OtterBox Apple iPhone 13 Pro Otter + Pop Symmetry Case. After the first year, contact the manufacturer for warranty support. Any warranty claims must be made by customer no later than sixty (60) calendar days after the expiration of the applicable Warranty Period. One of the reasons alot of people choose otterbox is because of there awesome no hassle warranty. To obtain updates on any orders of OtterBox coolers and outdoor products, please contact Customer Service directly for a prompt status update. Co-developed with Corning, it provides shatter-resistant drop protection. OtterBox Ireland warrants our OtterBox products against defects in material or workmanship for a period of two years from the original date of purchase of the product by a consumer (the "Warranty Period"). Spent nearly two weeks on the phone asking for assistance to no avail. Otterbox states they have a lifetime warranty. https://youpartnerwsp.c. to validate the claim and, in some cases, we may ask that you return the product to Otter for inspection. Please return to the place of purchase to claim your warranty replacement Order Search • • • • • • • • •-We stand by our products. OtterBox Apple iPhone 13 Pro Otter + Pop Symmetry Series - Clear. The order number should be found on your order confirmation email. ($5 usd for shipping) They have a one year guarantee. To submit a warranty claim, visit https://www.otterbox.com/en-us/warranty-claim or call 1-855-688-7269. When you placed your order through otterbox.com, you created an online account. Any warranty claims must be made by customer no later than sixty (60) calendar days after the expiration of the applicable Warranty Period. Head over to www.otterbox.com. Best, OtterBox Customer Service Team 2 guests found this review helpful. report. We have looked into your warranty claim (INC 30431685), and we see that it was forwarded to our Warranty Compliance Team who do require picture of your case before we can move forward with your claim. However, if you are having difficulty completing your warranty at your point of purchase, we would still like to help you. Otterbox refused to look into our issue and asked us to prove that there was a warranty issue; there isn't a warranty issue, they simply sent the wrong products. 4. How do you file an OtterBox warranty claim? $59.99. Please contact our customer service if you have trouble logging . OtterBox Contact Us. Cases: One-year warranty against defects with materials or workmanship. PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days. Find your product by brand (currently selected) By order number (currently selected) You are entitled to claim your warranty from your point of purchase. Fill out the warranty form and they will send you one for *free. We'd love a chance to help smooth things out with a brand-new warranty replacement for a fresh start, so please feel welcome to give us a call at 1-855-688-7269 and we'll set things in motion! Case-Mate Apple iPhone 13 Case Phone Case with MagSafe - Twinkle Stardust. Anti-shatter, anti-scratch glass shields your screen from the drops, bumps and dings of day-to-day life. This one works well. Otter Products, LLC and its affiliated companies worldwide ("OtterBox") warrants OtterBox products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer (the "Warranty Period"). Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. OtterBox COMMUTER SERIES Case for iPhone SE (1st gen - 2016) and iPhone 5/5s - Retail Packaging -… how do I activate the otterbox warranty? Electronics. Enjoy the holidays, OtterBox Customer Service Team 4.7 out of 5 stars 6,254. 2. Follow their steps to pick out your case. You are entitled to claim your warranty from your point of purchase. Your Selections: Reset . Otterbox warranty. TYIA Learn more about our warranty . The MagSafe feature works well through this case for charging and with the MagSafe PopSocket. Get it as soon as Tue, Dec 21. If you encounter any issues please contact customer service for assistance. Reinforced edges prevent chipping, enhancing durability so that your screen is defended against drops, bumps and dings. OtterBox has provided this Drop Protection Program Device Warranty to you free of charge. It's a pretty simple two-step process. Has a better warranty than cheaper aftermarket holsters - "Warranty - OtterBox Smartphone Cases and Tablet Cases - Lifetime of the product, which is seven (7) years from the original date of purchase of the Product by a customer from an Otter-authorized dealer" WARRANTY CLAIM PROCESS To submit a warranty claim, visit Ottorbox website call them. To exchange, bring a valid proof of purchase to any AT&T store. Apple iPhone 13 Pro Max Silicone Case with MagSafe. 40 comments 90% Upvoted Protect both your eyes and your screen with the Amplify Blue Light Screen Protector for iPhone 13/13 Pro. Fortify your touchscreen with the OtterBox Alpha Glass Screen Protector for Galaxy A42 5G. This means that you can make a warranty claim . Australian Consumer Law: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Well i just had to get my htc flyer case replaced through warranty today and the lady was telling me to expect otterbox to get alot more demanding on there warranty replacements. However, if you are having difficulty completing your warranty at your point of purchase, we would still like to help you. How long is my OtterBox product under warranty and what's covered? If you need Warranty or Customer . 1. 99 $16.19 $16.19.